Led the design of a multi-user system to manage software license distribution across students, faculty, and administrators, replacing fragmented manual workflows with a centralized, scalable solution.
Impact: Reduced operational overhead, improved visibility into license usage, and enabled non-technical staff to confidently manage distribution workflows.
Software license distribution was handled manually by the IT team, requiring tracking across spreadsheets, emails, and disconnected tools.
This created three critical issues:
As the number of students and software dependencies grew, the system became increasingly difficult to manage and scale.
I led the project end-to-end, from defining the problem space to final delivery and QA.
Moved from fragmented workflows to a single admin interface to manage all license-related actions.
Why: Reduced cognitive load and eliminated the need to track information across tools.
Designed the interface around key system states: available, used, and required licenses.
Why: Admin decisions depend on understanding inventory at a glance.
Introduced bulk upload and distribution workflows.
Why: Manual one-by-one actions were a major source of inefficiency.
The system was designed to support three primary user groups:
The primary design challenge was balancing simplicity for admin workflows with flexibility across different license types and rules.
The admin interface was structured around decision-making, surfacing key metrics and actions in a single view.
This is as much as I'm allowed to share, I'd be happy to do a walkthrough of a prototype.